IT Officer (02)

IT Officer (02)

Posting Date: 30-Mar-2021
Business Unit: Bridge Specialized Bank
Location: Head Office, Phnom Penh
Duration: Full Time


Main Responsibilities:

  • Manages computer operations, basic networking, user helpdesk, and user computer training
  • Coordinates the work of all employees assigned to the support group including operations, training
  • Assists team members in Technical Support activities for the system
  • Compiles, maintains, and reviews all reports, daily support ticket
  • Proper documentation on all the system deployed within the company is in place and up to date
  • Collecting all the feedback from the end user on all the systems deployed in the company environment and circulate to all the related parties
  • Act as a central of communication point for IT department
  • Produce monthly reports for management that relate to computer use, priorities, and downtime
  • Works closely and cooperatively with all IT sections to achieve the IT department goals
  • Assist in all the task which assigned by the line manager and/or head of IT Infrastructure
  • To be proactive in responding to user issues and maintain “sense of urgency” at all time
  • Documents, maintains, upgrades or replaces hardware and software
  • Conduct and report daily maintenance check (Daily Maintenance Check List, Prepare Machine Check List)
  • Monitor the system including workstation, Office Equipment, Security Camera and provide preventative reports on any suspicious finding
  • Report on operational tasks and maintenance in Monthly basis
  • Other task as assigned by supervisor.

Main Requirements:

  • Holding bachelor degree in Computer science/programming
  • Minimum 2 years’ experience in banking/MFI sector
  • Object oriented programming concept & language Java, VB.Net, C#, and .Net Framework SQL, PL/SQL, SQL Server, Oracle
  • Good analytical skill, interpersonal and detailed oriented
  • Good sense of judgment and problem solving
  • Understanding of IT Service Management – ITIL is a plus
  • Understanding about IT security is a plus
  • Ability to work independently and in a team environment
  • Good written and spoken English
  • Honest, Innovative and flexible

How to Apply

Interested applicants are invited to send their applications (Only CV with photo & Cover Letter) in the same pages to Human Resources through the below email address

Remark: First applications will be served for first interview and consideration!

Phone: (+855) 23 213 111 / (+855) 23 222 068 / (+855) 89 763 164
Address: Building no. 46E0, Street 41, Sangkat Chey Chamnes, Khan Daun Penh, Phnom Penh

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