IT Officer (02)
Posting Date: 30-Mar-2021
Business Unit: Bridge Specialized Bank
Location: Head Office, Phnom Penh
Duration: Full Time
Main Responsibilities:
- Manages computer operations, basic networking, user helpdesk, and user computer training
- Coordinates the work of all employees assigned to the support group including operations, training
- Assists team members in Technical Support activities for the system
- Compiles, maintains, and reviews all reports, daily support ticket
- Proper documentation on all the system deployed within the company is in place and up to date
- Collecting all the feedback from the end user on all the systems deployed in the company environment and circulate to all the related parties
- Act as a central of communication point for IT department
- Produce monthly reports for management that relate to computer use, priorities, and downtime
- Works closely and cooperatively with all IT sections to achieve the IT department goals
- Assist in all the task which assigned by the line manager and/or head of IT Infrastructure
- To be proactive in responding to user issues and maintain “sense of urgency” at all time
- Documents, maintains, upgrades or replaces hardware and software
- Conduct and report daily maintenance check (Daily Maintenance Check List, Prepare Machine Check List)
- Monitor the system including workstation, Office Equipment, Security Camera and provide preventative reports on any suspicious finding
- Report on operational tasks and maintenance in Monthly basis
- Other task as assigned by supervisor.
Main Requirements:
- Holding bachelor degree in Computer science/programming
- Minimum 2 years’ experience in banking/MFI sector
- Object oriented programming concept & language Java, VB.Net, C#, and .Net Framework SQL, PL/SQL, SQL Server, Oracle
- Good analytical skill, interpersonal and detailed oriented
- Good sense of judgment and problem solving
- Understanding of IT Service Management – ITIL is a plus
- Understanding about IT security is a plus
- Ability to work independently and in a team environment
- Good written and spoken English
- Honest, Innovative and flexible
How to Apply
Interested applicants are invited to send their applications (Only CV with photo & Cover Letter) in the same pages to Human Resources through the below email address
Remark: First applications will be served for first interview and consideration!
Email: soklim@owbank.com.kh
Phone: (+855) 23 213 111 / (+855) 23 222 068 / (+855) 89 763 164
Address: Building no. 46E0, Street 41, Sangkat Chey Chamnes, Khan Daun Penh, Phnom Penh